Privacy policy

At NexaManage, we are committed to protecting your personal information and data.

Effective Date: [Insert Date]

NexaManage ("we," "us," or "our") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the data you share with us when using our services. By using NexaManage, you agree to this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Information: Includes your name, email address, billing details, and any other details you provide during account registration or subscription.

  • Usage Data: Information about how you interact with the NexaManage platform, including features used, pages visited, and time spent.

  • Payment Information: Details necessary for processing payments, securely handled by third-party processors.

  • Device Information: Data such as IP address, browser type, operating system, and device identifiers.

Our website is built and hosted on Framer, which may collect certain non-personal data such as IP addresses for operational purposes. For more details, refer to Framer’s Privacy Statement.

When you submit forms on our website, your information may be temporarily stored on Framer's servers before being forwarded to our internal systems. This data is handled securely and used only for the purposes stated in their policy.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve NexaManage’s services.

  • Process payments and manage your subscription.

  • Communicate updates, service changes, or critical account-related messages.

  • Personalize your user experience with tailored features and suggestions.

  • Monitor platform security and detect fraud.

  • Comply with legal requirements and enforce our Terms of Service.

We use third-party tools integrated through Framer, such as Google Analytics for performance tracking and Stripe for payment processing. These tools may independently collect and process your data per their privacy policies.

3. Legal Basis for Data Processing

NexaManage complies with various data protection laws globally. The legal basis for processing your personal data may include:

  • Your Consent: Where you have explicitly agreed to specific data processing purposes.

  • Contractual Necessity: To fulfill our obligations to you, such as providing the NexaManage services you have subscribed to.

  • Legal Obligations: To comply with applicable laws and regulations.

  • Legitimate Interests: To operate and improve our platform while balancing your rights and freedoms.

  • Region-Specific Regulations:

    • European Union and United Kingdom: Compliance with GDPR/UK-GDPR for transparency, data rights, and lawful processing.

    • United States: Adherence to CCPA/CPRA for California residents, ensuring rights to data access and deletion.

    • Australia: Compliance with the Australian Privacy Act and APPs for transparent data handling.

    • Canada: Alignment with PIPEDA requirements for consent and transparency.

    • Brazil: Compliance with LGPD for lawful processing and user rights.

4. Sharing Your Information

We may share your information with:

  • Service Providers: Trusted third parties that assist in operating our services, such as payment processors and hosting providers.

  • Legal Authorities: When required by law or to protect our rights.

  • Business Transfers: In connection with mergers, acquisitions, or asset sales.

We do not sell your personal information to third parties.

5. International Data Transfers

As an Australian company serving a global audience, your data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your data remains protected.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your personal data.

  • Object to or restrict the processing of your data.

  • Withdraw consent where processing is based on consent.

To exercise these rights, contact us at Info@nexamanage.com

7. Data Security

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your personal data.

  • Object to or restrict the processing of your data.

  • Withdraw consent where processing is based on consent.

To exercise these rights, contact us at Info@nexamanage.com

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. You can control the use of cookies through your browser settings.

We use cookies and similar technologies to enhance your experience on our platform. You can control the use of cookies through your browser settings.

10. Changes to This Privacy Policy

We may update this policy periodically. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: Info@nexamanage.com